Increased loan repayment by 1%+
Affirm Notification Center
Designed an in-app notification system that helped customers stay on track with payments
Designed an in-app notification system that helped customers stay on track with payments
Design leadership and team scaling at fast-growing fintech startup
Redesigned pixel tracking tools to get advertisers running in minutes instead of hours
Complete redesign of virtual card creation and management experience
Co-invented tap-to-store credit card experience combining security with convenience
Streamlined support experience reducing contact volume by 32%